Kempinski Hotel Cancun

 
 

Costco Member Reviews

Costco Star Rating

5.0 Star Hotel
Retorno del Rey #36, Cancun, Quintana Roo, 77500, Mexico

Enjoy the epitome of luxury hospitality, from elegantly appointed rooms and suites with spectacular views to epicurean culinary experiences and relaxing spa therapies. Catering to distinguished guests from around the world, this beachfront oasis features two temperature-controlled outdoor pools, a seafront whirlpool, five restaurants, a kids' club and the Kayantá Spa.

 
 
 

Executive Member Benefit

 
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Hotel Details

Overview

Hotel Description

Located on a wide expanse of white-sand beach with turquoise views of the Caribbean Sea, this luxury hotel features 363 elegantly appointed rooms and suites, all of which boast an ocean or oceanfront view. Hotel amenities include five restaurants bursting with epicurean culinary delights, two temperature-controlled outdoor pools, an outdoor oceanfront whirlpool, a modern gym and a kids' club. The Kayantá Spa offers eight treatment rooms, a private couples suite, a steam room, a relaxation area and beauty salon. Complimentary wireless internet access is offered throughout the hotel.

Key Features

  • Area: Cancun Hotel Zone
  • Number of Rooms: 363
  • Number of Floors: 8
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • Nonsmoking Property
  • Additional Fees Not Included in Room Price: A fee of MXN 26 (approximately $2) per room, per day will be charged for the environmental tax. Fees are payable directly to the hotel upon check-in and are subject to change without notice. 
  • Property

    Features

    • Activities/Tour Desk
    • Bar(s)
    • Beach (swimmable)
    • Concierge Desk
    • Gift Shop/Boutique
    • Health/Fitness Facility
    • Hot Tub/Jacuzzi
    • Internet Access (wireless)
    • Parking (self)
    • Restaurant(s)
    • Room Service (24 hours)
    • Swimming Pool(s) - Outdoor
    • Tennis Court(s)

    Features for a Fee

    • ATM
    • Beauty Salon
    • Children's Club - See Below
    • Currency Exchange
    • Dry Cleaning
    • Parking (valet)
    • Spa


    • Children's Club Information: Ages 4 through 12. The program features arts and crafts, iguana spotting, and more. The Kids' Club is closed on Mondays.
    Additional Information
    • Swimming Pool(s) - Outdoor: 2

    Activities

    • Yoga

Dining

El Café Mexicano:  This vast buffet restaurant features locally-inspired international cuisine including a variety of Mexican dishes and international favorites.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch
  • Menu Type: Buffet | A la carte
  • Reservations: Not Required
  • Cuisine Type: International | Mexican
  • Dress Code: Casual Attire

The Caribe Bar & Grill:  Enjoy the hypnotic sound of the waves at this al fresco, oceanfront restaurant. The noon-time menu features light snacks, salads and ceviches while the afternoon menu tempts with specialties from the grill.

  • Meals Served: Lunch
  • Menu Type: A la carte
  • Reservations: Not Required
  • Cuisine Type: Mixed Grill
  • Dress Code: Casual Attire

Casitas:  Dine under the stars at this shoreside restaurant that serves Mexican classics alongside fresh seafood and grilled meats.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Not Required
  • Cuisine Type: Mexican | Steak and Seafood
  • Dress Code: Casual Attire

The Club Grill:  Live jazz piano music enhances an intimate dining experience featuring international, gourmet fare made artfully with locally sourced ingredients. The Club Grill is closed on Tuesday and Wednesday.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Recommended
  • Cuisine Type: International
  • Dress Code: Collared Shirt | Dress Shoes Required | Long Pants Required

Fantino:  Enjoy live piano melodies and indulge in signature Mediterranean cuisine with fine-dining service by candlelight.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Recommended
  • Cuisine Type: Mediterranean
  • Dress Code: Collared Shirt | Dress Shoes Required | Long Pants Required
  • These stylish rooms and suites feature bright, luxurious décor and all possess an ocean or oceanfront view. Complimentary wireless internet access is available throughout the resort.

    Available in All Rooms:

    • Air-Conditioning
    • Coffee/Tea Maker
    • Crib (fee may apply)
    • Hair Dryer
    • In-Room Safe
    • Internet Access (wireless)
    • Iron/Ironing Board
    • Mini-Bar
    • Nonsmoking Rooms Available
    • Rollaway Bed (fee may apply)
    • Satellite/Cable TV
    • Housekeeping - Daily
    • Deluxe Seaside Room - One King Bed

      Rooms feature an ocean view.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: King
    • Deluxe Seaside Room - Two Double Beds

      Rooms feature an ocean view.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: Two Doubles
    • Deluxe Seafront Room - One King Bed

      Rooms feature an oceanfront view.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: King
    • Deluxe Seafront Room - Two Double Beds

      Rooms feature an oceanfront view.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: Two Doubles
    • Club Seaside Room - One King Bed

      Rooms are located on the higher floors and feature an ocean view. Additional amenities include access to the Club Lounge offering all-day dining, evening cocktails and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: King
    • Club Seaside Room - Two Double Beds

      Rooms are located on the higher floors and feature an ocean view. Additional amenities include access to the Club Lounge offering all-day dining, evening cocktails and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: Two Doubles
    • Club Seafront Room - One King Bed

      Rooms are located on the higher floors and feature an oceanfront view. Additional amenities include access to the Club Lounge offering all-day dining, evening cocktails and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: King
    • Club Seafront Room - Two Double Beds

      Rooms are located on the higher floors and feature an oceanfront view. Additional amenities include access to the Club Lounge offering all-day dining, evening cocktails and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 40
      • Bedding: Two Doubles
    • Seaside Suite

      Suites feature an ocean view. Additional amenities include a separate living and dining area.

      • Balcony/Lanai
      • Approximate Square Metres: 81
      • Bedding: King
    • Seafront Suite

      Suites feature an oceanfront view. Additional amenities include a separate living and dining area.

      • Balcony/Lanai
      • Approximate Square Metres: 81
      • Bedding: King
    • Club Seaside Suite

      Suites are located on the higher floors and feature an ocean view. Additional amenities include a separate living and dining area and access to the Club Lounge offering all-day dining, evening cocktails, and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 81
      • Bedding: King
    • Club Seafront Suite

      Suites are located on the higher floors and feature an oceanfront view. Additional amenities include a separate living and dining area and access to the Club Lounge offering all-day dining, evening cocktails, and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 81
      • Bedding: King
    • Panoramic Suite

      Suites are located on the top floor and feature an oceanfront view. Additional amenities include a separate living and dining area and access to the Club Lounge offering all-day dining, evening cocktails, and spectacular sunset views.

      • Balcony/Lanai
      • Approximate Square Metres: 81
      • Bedding: King
  • Costco Member Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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