Grand Hyatt Playa del Carmen Resort

 
 

Costco Member Reviews

Costco Star Rating

4.0 Star Hotel
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, Quintana Roo, 77710, Mexico

This oceanfront resort features three outdoor pools, a kids' club, a teens' club, three restaurants and a spa. Located just steps away from the famous Quinta Avenida (Fifth Avenue), guests are within walking distance to eclectic shopping, dining and nightlife destinations.

 
 
 

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Hotel Details

Overview

Hotel Description

Grand Hyatt Playa del Carmen Resort features 314 spacious guestrooms, including 36 suites with furnished terraces, designed to create a sense of oasis in an atmosphere of modern casualness. The hotel's design concept translates into spaces that are both original and memorable. Guests will find a welcome retreat in their rooms, which feature views of the resort grounds, the uniquely preserved mangrove or the stunning turquoise waters of the Caribbean Sea. Resort amenities include three sparkling pools, a kids' club, a teens' club, a fitness center and more. Guests looking to relax and unwind can visit the Cenote Spa, which features eight treatment suites and a hydrotherapy area. The hotel is located only steps away from the famous La Quinta Avenida (Fifth Avenue), where guests will find shops, restaurants and entertainment. The hotel's proximity makes it the ideal spot to explore and enjoy this delightful destination.

The daily resort fee includes two in-room bottles of water daily, access to bi-weekly bicycle tours and various resort activities. All fees and inclusions are outside the control of Costco Travel and are subject to change by the hotel without notice.

Key Features

  • Distance from Airport: 45 Minutes
  • Area: Playa del Carmen
  • Number of Rooms: 314
  • Number of Floors: 5
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • Additional Fees Not Included in Room Price: A fee of MXN 70 per room, per day will be charged for the environmental tax. Fees are payable directly to the hotel upon check-in and are subject to change without notice. 
  • Property

    Features

    • Activities/Tour Desk
    • ATM
    • Bar(s)
    • Beach (swimmable)
    • Children's Pool
    • Concierge Desk
    • Health/Fitness Facility
    • Internet Access (wireless)
    • Safe Deposit Box
    • Swimming Pool(s) - Outdoor

    Features for a Fee

    • Babysitting
    • Beauty Salon
    • Children's Club - See Below
    • Conference Room(s)
    • Deli
    • Dry Cleaning
    • Gift Shop/Boutique
    • Medical Facility (nearby)
    • Mini Market
    • Parking (self)
    • Parking (valet)
    • Restaurant(s)
    • Room Service
    • Sauna
    • Shopping
    • Spa
    • Wedding Services


    • Children's Club Information: Camp Hyatt Tortuguita Kids' Club is open daily from 10 a.m. to 4 p.m. for children ages 4 through 11. Hashtag Teen Arcade is open upon request for ages 12 and up.
    Additional Information
    • Swimming Pool(s) - Outdoor: 3

    Activities

    • Aerobics
    • Bicycles
    • Board Games
    • Golf (nearby)
    • Pilates
    • Restaurants (nearby)
    • Shopping (nearby)
    • Table Tennis
    • Yoga

Dining

La Cocina Restaurant & Terrace:  During the day, La Cocina features the best of Mexican cuisine with an international touch. At night, La Cocina transforms into La Terraza, where friends can enjoy dishes and cocktails inspired by the sea.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner | Snacks
  • Menu Type: Buffet | A la carte
  • Children's Menu Available
  • Reservations: Not Required
  • Cuisine Type: Caribbean | International | Mexican
  • Dress Code: Casual Attire

Sushi "N" Raw Bar:  Located oceanfront, Sushi "N" Raw Bar combines traditional Japanese sushi with a touch of the Caribbean.

  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Reservations: Recommended
  • Cuisine Type: Japanese | Sashimi | Sushi Bar
  • Dress Code: Casual Attire

The Grill Playa del Carmen:  This upscale and modern oceanfront restaurant offers a fine dining and trendy setting that combines the elements of flavor, aroma, color and texture in a gastronomic experience with a take on modern classics.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: American | Italian | Japanese | Mexican
  • Guestrooms feature views overlooking the ocean, the resort gardens or the preserved mangrove. All rooms have private balconies and are designed to create a sense of an oasis in an atmosphere of modern casualness.

    Available in All Rooms:

    • Air-Conditioning
    • Ceiling Fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Internet Access (wireless)
    • Iron/Ironing Board
    • Mini-Bar
    • Rollaway Bed
    • Satellite/Cable TV
    • Housekeeping - Daily

    Available in Some Rooms:

    • Crib
    • Nonsmoking Rooms Available

    Children under age 12 stay free in room using existing bedding.

    • Grand Hyatt Room - One King Bed

      Rooms feature a garden or resort view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: King
    • Grand Hyatt Room - Two Queen Beds

      Rooms feature a garden or resort view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: Two Queens
    • Grand Hyatt Partial-Ocean-View Room - One King Bed

      Rooms feature a garden or partial-ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: King
    • Grand Hyatt Partial-Ocean-View Room - Two Queen Beds

      Rooms feature a garden or partial-ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: Two Queens
    • Grand Hyatt Ocean-View Room - One King Bed

      Rooms feature a partial-ocean or an ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: King
    • Grand Hyatt Ocean-View Room - Two Queen Beds

      Rooms feature a partial-ocean or an ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: Two Queens
    • Grand Hyatt Swim-Up Room - One King Bed

      Rooms feature a resort view, floor-to-ceiling windows, a refreshing rainfall shower, and swim-up access to a shared pool.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: King
    • Grand Hyatt Swim-Up Room - Two Queen Beds

      Rooms feature a resort view, floor-to-ceiling windows, a refreshing rainfall shower, and swim-up access to a shared pool.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: Two Queens
    • Grand Hyatt Club Partial-Ocean-View Room - One King Bed

      Rooms feature a garden or partial-ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

      Guests with Grand Club Access receive private check-in and checkout, and will have access to the Grand Club Lounge which offers daily continental breakfast, snacks and cocktails in the evening.

      • Balcony/Lanai
      • Approximate Square Metres: 38
      • Bedding: King
    • Grand Hyatt Club Suite - One King Bed

      Rooms feature an ocean view, floor-to-ceiling windows, and a separate living room.

      Guests with Grand Club Access receive private check-in and checkout, and will have access to the Grand Club Lounge which offers daily continental breakfast, snacks and cocktails in the evening.

      • Balcony/Lanai
      • Approximate Square Metres: 57
      • Bedding: One King Bed and Pull-Out Sofa
  • Costco Member Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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